FAQS
Clear and Quick Answers to Your Questions
We accept a range of payment methods including credit cards, debit cards, PayPal, and secure bank transfers. For international clients, we also offer Stripe and Wise to provide smooth and dependable payment processing wherever you are located.
Yes, we usually require a 50% upfront deposit to confirm your project and secure your booking. The remaining 50% is paid when the project is completed. This payment arrangement can also be adjusted based on mutually agreed terms.
Yes, we provide flexible instalment options for larger or ongoing projects to support different budgets. Payment schedules can be arranged monthly or linked to project milestones, depending on the scope and duration of the project.
As our work is custom based, we do not offer full refunds once a project has begun. However, if there is a valid reason for cancellation, we review the work completed and may provide a partial refund or credit towards future services.
We offer several payment methods including major credit and debit cards, PayPal, and secure bank transfers. For international clients, we also support Stripe and Wise to ensure smooth and reliable transactions regardless of your location.
Yes, we normally request a 50% upfront deposit to confirm your project and secure your place in our schedule. This allows us to begin the initial planning and design phase with full commitment. The remaining balance is paid upon project completion or based on agreed milestones.
Absolutely. We provide flexible instalment plans for larger or long term projects to help fit your budget. Payment schedules can be arranged monthly or by project milestones, depending on the scope and timeline of your project.
Due to the custom nature of our work, we do not provide full refunds once a project has started. However, if there is a valid reason for cancellation, we will review the completed work and may offer a partial refund or credit toward future services.
Yes, we allow revisions during the process to help ensure the final outcome aligns with your needs.
Each service includes 2 to 3 revision rounds, with additional revisions available upon request.
Yes, we showcase selected projects with measurable outcomes on our website.
We use project management tools and provide regular updates to help track progress.
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